Customer care Representative- Check ‘n Go/Allied Cash Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Do you realy enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned retail jobs and begin to build your career? Are you experiencing curiosity about being part of an industry-leading economic solutions business? Isn’t it time in order to make your following move? In that case, you want to speak with you!

Breakdown of Part and Key Accountabilities:

Our Customer Service Associates are in the center of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of businesses. Every day in metropolitan areas and towns around the world, they have been greeting clients, processing loan requests, responding to inquiries about services and products, marketing new services, and much more — all with all the objective of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as choice that is first everyday monetary solutions. We users consider building relationships to make sure client requirements are now being offered with the most useful services and products we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Product product product product Sales culture. Provide and teach customers in the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight with all the client.
  • Cash maneuvering: Handle and count currency, money, and coins to add handling a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money management needs. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with shop product product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Compliance: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, consumer applications, demands or any other problems. Destination customer that is outgoing and collection telephone phone telephone phone calls prior to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee store look ( external and internal) is maintained to business requirements. Help out with the execution of most business marketing plans and programs, ensuring exact and set-up that is timely exceptional execution and within founded due dates.

Minimal Education and Enjoy Forced:

  • 2 yrs past product sales and customer support experience chosen.
  • 2 yrs cash managing experience chosen.
  • Should have own private dependable transport in conformity with published policy and procedure. This could NOT add public transport, transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance used by the business.

Real Needs:

Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a substantial premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.

About Axcess Financial:

We have been an independently held company headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their personal funds whenever, where and exactly how they need. It is our objective to obtain individuals the amount of money they require whenever it is needed by them. We ensure we do this in means this is certainly accountable and of their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.

This publishing is supposed to explain the nature that is general of work likely to be performed and it is maybe perhaps maybe not a thorough directory of all duties, duties and abilities needed for the positioning.